Becoming a Revolve certified store
The certification process supports re-use stores to meet all relevant legislative and trading standards including product checking for second hand goods. Our in house team of experts, and extended team of professionals provide business support to meet the standards, mystery shopping, visual merchandising support and customer experience training all designed to help you be the best second hand retailer you can be, and drive customers to your store.

Show your customers and partners that you are committed to quality. Join the Revolve certification programme and gain access to a wealth of advice and support that can transform your re-use business and increase sales.


What is Excellence?

If you put a group of people in a room and ask them what Excellence is, you will receive many different answers but they should have something in common: Excellence is about doing your best... And every day, we are reminded of how important it is to strive for excellence, be it in life or at work. By nurturing a culture of excellence within your organisations, you open the path to success.

Making ends meet or being satisfied by reaching basic expectations isn’t enough these days. Only organisations striving for excellence can find solutions to exceed normal performances and achieve outstanding results they can sustain. They are the one we call Leaders; role model organisations and they’re always looking for opportunities to improve and be innovative because they know the world never stands still.

In order to be excellent, organisations can’t focus their efforts in just one area. They have to optimise the use and effectiveness of all of their resources within the overall organisation. Every day new opportunities, new processes or new tools & techniques appear, supporting the organisation’s development: The Balanced Score Card (BSC) provides a framework for monitoring KPIs, ISO9001 secures a robust Quality Management System, ISO26000 provides guidance for Corporate Social Responsibility (CSR), Lean helps eliminate waste and streamline processes… But how effectively do these different approaches fit together?  Wouldn’t it be great to have one tool to help ensure the components of our Management System are working together to optimise performance?